All Cancellation & Refunds request are accepted till 2 days since day of payment. If 2 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a refund, your order should not be initiated for processing of assessment.
To complete your refund, we require a receipt or proof of purchase and an email to firstname.lastname@example.org requesting a refund and cancellation of the request.
Once your request for cancellation & refund is received via email, we will send you an email to notify you that we have received your cancellation & refund request. We will also notify you of the approval or rejection of your refund.
If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days of confirmation from our team of a refund over email.
If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at email@example.com.
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